3.1.3ECOMMERCE_DEV

E-com is not a website. It is checkout, payments, shipping, GST, and COD.

Shopify Plus, WooCommerce, and headless commerce — wired for UPI, Razorpay, Cashfree, Shiprocket, Delhivery, and GST 18%. India-ready from day one, not from a plugin installed on day 30.

CHECKOUT_CONV
+28%
STORE_LCP
SUB-1.4s
PLATFORMS
5

Indian e-com has its own rules. Most platforms assume you are shipping to Ohio.

UPI is the dominant payment method. COD is still 35–50% of orders for most D2C brands. Shiprocket and Delhivery are the logistics stack. GST 18% must appear on every invoice. GSTIN validation at checkout matters. These are not edge cases — they are the table stakes for any Indian e-com build.

Platform selection depends on where you are. 0–200 SKUs and a team that does not want to touch code: Shopify Plus with the right app stack. 200–10,000 SKUs with custom checkout logic or subscription billing: WooCommerce with a proper architecture, not the default theme. High-traffic brand that has outgrown Shopify's theme engine: headless with Medusa.js or Saleor as the commerce layer.

We do not bolt on Razorpay after the fact. We build the payment + shipping + invoicing stack in at the start, because retrofitting it always breaks something in checkout.

  • 01
    UPI + Razorpay + Cashfree + COD
    All major Indian payment methods live at launch. UPI intent, Razorpay checkout, Cashfree fallback, COD with confirmation flow.
  • 02
    Shiprocket + Delhivery shipping
    Rate calculation, label generation, and tracking status synced back to the order dashboard.
  • 03
    GST-compliant invoicing
    GST 18% calculated at line-item level. GSTIN field at checkout. Tax invoices generated and emailed automatically.
  • 04
    AOV-lifting upsell flows
    Post-add-to-cart upsell, cross-sell on cart page, and post-purchase upsell — all A/B tested.
  • 05
    Abandoned cart recovery
    SMS + WhatsApp + email multi-channel recovery, sequenced and personalised per cart value.
  • 06
    Inventory sync with ERP or OMS
    Stock levels sync bidirectionally with Unicommerce, Vinculum, or custom OMS. No overselling.

How it actually runs.

STEP_01 · PLATFORM
Platform selection
Shopify Plus vs WooCommerce vs headless — decision based on SKU count, checkout complexity, and growth ambition.
$ select --sku-count=N --checkout=custom? --headless=N
STEP_02 · PAYMENTS
Payment + shipping integration
Razorpay + Cashfree + UPI + COD + Shiprocket configured and tested end-to-end before a single product goes live.
$ integrate --payments=razorpay,cashfree,upi,cod --shipping=shiprocket,delhivery
STEP_03 · STOREFRONT
Theme or headless storefront
Custom Shopify theme or Next.js headless front-end — performance budget defined, mobile-first.
$ build --mobile-first=true --lcp-target=1.4s
STEP_04 · GST
GST + invoicing setup
Tax rules, GSTIN field, invoice template, and automatic email on every order — compliant on day one.
$ setup --gst=18pct --invoice=auto --email=on-order
STEP_05 · CRO
Post-launch CRO loop
Heatmaps on checkout, A/B on PDPs and cart, monthly iteration on conversion. Not a one-time launch.
$ cro --tools=hotjar,vwo --cadence=monthly

Where this gets deployed.

D2C brand launch
0 → live in 6 weeks. Shopify Plus + Razorpay + Shiprocket + GST invoicing. India-ready.
Fashion + apparel multi-SKU
Size and colour variant matrix, lookbook collections, try-before-you-buy flows.
FMCG subscriptions
Recurring billing via Razorpay subscriptions, smart reorder prompts, pause and resume flows.
B2B wholesale portal
Tiered pricing by account, minimum order quantities, payment terms (30/60-day credit), GST invoice on dispatch.
Pre-order and launch microsites
Countdown, waitlist, pre-order deposit — wired to Razorpay, inventory locked on pre-order.
Multi-vendor marketplace
Vendor onboarding, split settlements, per-vendor dashboards — Medusa.js or custom WooCommerce architecture.
Export brands (multi-currency)
INR storefront + USD/EUR export store, currency routing by geo, international shipping rates.
Headless commerce replatform
Shopify or Medusa.js as commerce API, Next.js as storefront — for brands where Shopify's theme engine is the bottleneck.
D2C_FASHION

Mumbai fashion brand replatformed from Magento to Shopify Plus. Checkout conversion +31%. Engineering budget freed.

A ₹8cr/year fashion D2C was spending 40% of engineering time maintaining a Magento 2 install — patches, hosting, plugin conflicts. We replatformed to Shopify Plus with a custom theme, Razorpay + UPI, Shiprocket integration, and GST-compliant invoicing baked in. Engineering team of 3 dropped to 1 for maintenance. Checkout conversion went from 1.8% to 2.35% on a cleaner mobile flow.

CHECKOUT_CONV
1.8 → 2.35%
PAGE_SPEED
44 → 91
AOV
+₹340
ENG_MAINTENANCE
−60%

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