These Terms & Conditions (“Terms”) form a binding agreement between Uber Media Labs (“we”, “us”, “our”) and you (“you”, “your”) when you visit ubermedialabs.com (the “Site”) or engage us for any service. By using the Site you agree to these Terms; if you don’t agree, please stop using it.
For any engagement we deliver, the signed proposal or service agreement governs the specific scope, fees, and timelines. These Terms cover everything else.
1. Who we are + how to reach us
Uber Media Labs is an AI-automation and digital agency operating from Mumbai and Bangalore, India. Email support@ubermedialabs.com for any question on these Terms.
2. Eligibility + acceptable use
You must be at least 18 years old and authorised to enter into agreements on behalf of any business you represent. When using the Site you agree NOT to:
- Reverse-engineer, scrape, or attempt to disrupt the Site or its underlying systems.
- Submit forms with abusive, fraudulent, or automated content (we use bot defences and will block sources that abuse them).
- Use any part of the Site to infringe intellectual property, defame anyone, or violate applicable law.
- Pretend to be someone else, or misrepresent your affiliation with any organisation.
3. Our services
We provide AI-automation, web development, digital marketing, and related advisory services. The exact deliverables, timelines, fees, and acceptance criteria for any project live in a written proposal or service agreement that we sign with you separately.
Anything described on the Site (case studies, service pages, percentages, blog posts) is for general information only and does not constitute a binding offer or guarantee of any specific outcome.
4. Fees + payment
- Fees, payment schedule, and currency for any engagement are set in the signed proposal or service agreement.
- Indian engagements are invoiced in INR with GST at 18% applied per the GST law in force at the time of invoice.
- Payment terms default to Net 7 from invoice date unless agreed otherwise. Late payments accrue interest at 1.5% per month after the due date.
- We reserve the right to pause work on any engagement with overdue invoices after a 7-day cure notice.
5. Intellectual property
Site content (designs, copy, logos, code, brand assets) is owned by us or our licensors and is protected by Indian and international IP law. You may not copy, redistribute, or build derivative works without our written permission, except for normal browser caching while using the Site.
For client engagements: ownership of project deliverables transfers to you upon full payment, subject to (i) any third-party components used under their original licences, and (ii) our right to retain a portfolio copy for the purpose of describing the engagement on our Site or in marketing materials. We do not share confidential client data in portfolio writeups.
6. Confidentiality
We treat all non-public information you share with us during a prospective or active engagement as confidential and use it only to deliver the work or respond to your enquiry. We expect you to do the same with any non-public proposals, pricing, or process documents we share with you.
7. Warranties + disclaimers
The Site is provided “as is” without warranty of any kind, express or implied. We do not warrant that the Site will be uninterrupted, error-free, or free of harmful components.
For paid engagements, we warrant that the work will be performed in a professional manner consistent with industry standards. Specific service-level commitments, where they apply, live in the signed service agreement.
8. Limitation of liability
To the maximum extent permitted by law, our aggregate liability under these Terms or any engagement (whether in contract, tort, or otherwise) is limited to the fees actually paid to us by you for the specific engagement giving rise to the claim during the 6 months preceding the event.
We are not liable for indirect, incidental, consequential, or punitive damages, including lost profits, lost data, or business interruption, even if advised of the possibility.
Nothing in these Terms limits liability that cannot lawfully be limited under Indian law (e.g. for fraud or willful misconduct).
9. Indemnification
You agree to indemnify and hold us harmless from any third-party claim arising out of your breach of these Terms, your misuse of the Site, or your violation of any law or third-party right in connection with your use of the Site or our services.
10. Third-party services + links
The Site may link to third-party websites or include integrations with third-party services. We do not control those third parties and are not responsible for their content, privacy practices, or availability. Your use of any third-party service is subject to their own terms.
11. Termination
You may stop using the Site at any time. We may suspend or terminate your access to the Site (or the AI-driven features within it) if we reasonably believe you are in breach of these Terms. Termination of any signed engagement is governed by the termination clause in that agreement.
12. Privacy
Our handling of personal information is described in our Privacy Policy, which is incorporated into these Terms by reference.
13. Governing law + jurisdiction
These Terms and any engagement are governed by the laws of India. Disputes are subject to the exclusive jurisdiction of the courts of Mumbai, Maharashtra, India. Where an engagement allows it, parties may first attempt good-faith resolution through arbitration under the Arbitration and Conciliation Act, 1996, before approaching the courts.
14. Changes to these Terms
We may update these Terms when our practices or the law change. The effective date at the top reflects the latest version. Material changes are announced on this page; continuing to use the Site after a change means you accept the updated Terms.
15. Severability + entire agreement
If any clause of these Terms is held unenforceable, the rest stays in effect. These Terms (together with any signed proposal, service agreement, and our Privacy Policy) are the entire agreement between you and us regarding the Site.
Last reviewed: 5 May 2026. Questions? Email support@ubermedialabs.com.