EDUCATION10 cases
Always-on counselors and admissions desks across ed-tech, K-12, coaching, higher ed and study abroad.
How Uber Media Labs deploys AI automation for Indian education businesses — ed-tech platforms, K-12 chains, JEE/NEET coaching networks, universities, language schools, vocational institutes, tutor marketplaces, executive education and study-abroad consultancies. 24/7 AI counselors, parent communication, document collection, fee follow-up and corporate L&D pipelines.
// 10 deployments
24/7 AI Counselor on Web + WhatsApp
Tripled paid enrollment with a 24/7 AI counselor across web, WhatsApp and inbound voice.
A national ed-tech platform replaced its 22-person inbound counselor team with an AI agent that runs course-fit conversations on web and WhatsApp Business, booking high-intent students straight onto specialist calendars in HubSpot.
3.0x · enrollment lift
-54% · counselor load
8.4 min · time to book
Admissions Enquiry + Open House + Sibling Discount
Handled 9,400 admissions enquiries across 11 K-12 campuses with one parent-WhatsApp workflow.
A K-12 private school chain across Bengaluru, Pune and Hyderabad automated admissions enquiry intake, open-house booking and sibling-discount tracking on WhatsApp Business, cutting admissions-office load while lifting open-house attendance.
9,400 · enquiries handled
+62% · open house attendance
-48% · admissions load
Cohort Enrollment + Drop-Off Reactivation
Recovered 2,800 drop-off learners and lifted cohort completion 41% on a 12-week analytics programme.
An online upskilling platform running 12-week analytics cohorts deployed AI for cohort enrollment qualification, mid-cohort drop-off reactivation and weekly progress nudges via MoEngage and WhatsApp.
2,800 · learners reactivated
+41% · completion lift
+19 · nps lift
Demo Class + Parent Communication + Fee Follow-Up
Booked 4,200 demo classes and recovered Rs 3.1 Cr in pending fees across 28 JEE/NEET centres.
A 28-centre JEE/NEET coaching chain in Kota, Hyderabad and Patna automated demo-class booking, parent-WhatsApp communication and fee follow-up via Zoho CRM and WhatsApp Business.
4,200 · demos booked
Rs 3.1 Cr · fee recovery
<5 min · parent response
Long-Cycle Nurture + Document Collection + Interview Scheduling
Compressed B-school admissions cycle by 38 days and lifted application completion 47%.
A tier-1 Indian B-school automated long-cycle MBA nurture, application document collection and interview scheduling across 18,000 prospects, cutting cycle time and admissions-office load.
-38 days · cycle compression
+47% · application completion
18,000 · prospects nurtured
Placement Test + WhatsApp Q&A + Corporate B2B
Onboarded 6,800 learners and closed 41 corporate B2B contracts on a single language-school workflow.
A multi-language school across Delhi, Mumbai and Pune automated placement testing, WhatsApp Q&A and corporate B2B sales for German, IELTS and Spanish programmes via Twilio and HubSpot.
6,800 · learners onboarded
41 · corporate deals
12 min · placement time
Skills Assessment + Employer Placement Automation
Placed 3,400 NSDC-certified candidates with 78% employer-conversion across 12 sectors.
An NSDC-aligned vocational training institute automated skills assessment, batch enrollment and employer placement workflows across 12 job sectors, lifting placement conversion and shrinking time-to-job.
3,400 · candidates placed
78% · employer conversion
-22 days · time to job
Parent-Tutor Matching + Session Scheduling + Payment
Matched 14,000 parent-tutor pairs and processed Rs 6.4 Cr in session payments with one workflow.
An Indian tutor marketplace automated parent-tutor matching, recurring session scheduling and split-payment processing across 14,000 active relationships, eliminating ops bottlenecks and tutor churn.
14,000 · matches delivered
Rs 6.4 Cr · session gmv
-67% · ops load
Corporate L&D B2B Sales Automation
Built Rs 11.4 Cr in corporate L&D pipeline across 96 enterprise accounts in 9 months.
A B-school executive education arm automated corporate L&D enquiry qualification, multi-stakeholder nurture and proposal generation across 96 enterprise accounts, building Rs 11.4 crore in pipeline.
Rs 11.4 Cr · pipeline built
96 · enterprise accounts
-72% · proposal turnaround
Lead-to-Application + Visa Documents + Cohort Reminders
Pushed 1,920 students to application across 7 destination countries with 84% visa-doc accuracy.
A study-abroad consultancy across Bangalore, Hyderabad and Chandigarh automated lead-to-application pipeline, visa document collection and cohort intake reminders across UK, US, Canada, Australia, Germany, Ireland and New Zealand.
1,920 · applications filed
84% · visa doc accuracy
7 · countries
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